Output Element Double Counting Contribution Adjustments

We've noticed the output set element "Contribution cont amt" is double counting some adjustments, but not all. It appears this might be isolated to when a partial adjustment is made when using on-account. Does anyone know why that might be the case so we can try to avoid if possible?

Here is an example of what it looks like in our output: 

  • Hello Anamaria! This is Iliana with Tessitura Network Support. We’re happy to assist you with this concern. I’ve created a Support ticket where we’ll work with you to find a resolution to this issue. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.

    Best,

    Iliana