Hi all,
We recently with live with True Tickets, and I'm looking to configure a dashboard where I can track ticket sharing. I'd like to filter by cases where the constituent ID of the order owner differs from the ID of the ticket recipient(s). Does anyone have thoughts on how this might be achieved? I'd love to have both summary and detail widgets for this (so, # of tickets shared, and then also a detail of Owner + Recipient(s) Name and ticket details).
Thanks!
Lauren
Hello Lauren! This is Kelsey with Tessitura Network Support. We’re happy to assist you with this. I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.
Hi Lauren,
This might help too: (+) CASE Statement - Discussions - analytic Coffee! - Tessitura Network
Best,Chris
cc Kelsey Mulholland