Is anyone familiar with this error? It's a scheduled emailing that executes on Monday at 5pm EST. It's not a consistent error, once every few weeks or so. Ticket with Tess hasn't resulted in any answers. The dashboard has been rebuilt from scratch with no resolution of issue and there's another dashboard, built using the same table and structure but is broken down by restriction rather than donor category which has never had this issue.
We've had an open ticket for this for awhile. As mentioned, it's inconsistent, but what you may find, is that the Reporting Error is an error itself. When we check the email server logs, most of the time when I receive this error, that various users did not receive the report, those users actually DID receive the report. Rescheduling to "fix" this, is a bandaid solution.
Well, if they actually DID receive the report, then that explains why I didn't get lots of emails asking why the dashboards stopped sending. I thought it was just people were ignoring them since this is our slower time of year. Always got to be some issue somewhere I tell you.