Is anyone familiar with this error? It's a scheduled emailing that executes on Monday at 5pm EST. It's not a consistent error, once every few weeks or so. Ticket with Tess hasn't resulted in any answers. The dashboard has been rebuilt from scratch with no resolution of issue and there's another dashboard, built using the same table and structure but is broken down by restriction rather than donor category which has never had this issue.
I've been having the same issue lately. Sometimes it shows my username in the error email, but then I end up receiving it. Something has changed. It didn't used to do this.The dashboards that I send to entire usergroups seem to be having this issue.
I've seen usergroup issues like that in other systems as well since it doesn't have an email box. I've gotten in the habit of always listing individual emails but your admin may be able to change the settings on that usergroup to allow external emails.
Well, I moved the 2 dashboards with intermittent errors to 4:00 am and 4:30 am and there were no errors today. These 2 dashboards are rather large (many widgets). It could be that the times I originally had selected were our organizations most popular time range for scheduled dashboards to be emailed.
Thank you! I was wondering if it was going to be that simple. I had tested them at 4:30 and 5pm as well as 5pm and 5:30pm and the issue still occurred. After your last reply I was considering moving them back a couple hours.