I'm trying to do some reporting on a new package option we have where tickets are purchased in a fake perf and then exchanged out to various performances throughout the season. It seems very simple but the numbers I'm getting in Analytics are not accurate. Here's where I'm at:
I also tried SLI:
And a few different items as well. The number I'm getting here is 35, but looking at the actual seat map I see it's really 29:
I checked and we did not have any of these tickets redeemed yesterday.
Any help appreciated!
Hi Laura,
This one will be best handled as a support ticket, please and thanks. Chris