Hi All,
I was curious if anyone had a way to pull in an order initiator's email address into an analytics dashboard? I'm working on a way our group sales manager could quickly have a list of orders which are unpaid and just have everything she needs in one spot. We've played with various reports and lists, but analytics seems the best way to go forward for us.
Currently I'm able to pull in the owner's primary email, but the way we do groups is booking under the organization with an individual as the initiator. For example a school as the owner and a teacher as the initiator. An organization can have many who initiate an order, so I would not prefer to add the initiator email into the organization.
Thank you for any insights and recommendations.
Daniel SloverBarter Theatre
Hello Daniel! This is Kelsey with Tessitura Network Support. We’re happy to assist you with this . I’ve created a Support ticket where we’ll work with you to find a resolution to this question. We’ll also relay our findings from that ticket in this forum post, but if you have any other questions or concerns in the meanwhile please let us know.
Hi Kelsey,I just wanted to check if you have the findings for this ticket? It would be great to see.Cheers
Hi Iain,
We are generally trying to keep email addresses out of Analytics as a way of limiting its PII scope.
Hi Chris,Thank you for letting me know.Cheers