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Where do you record your ticketing goals?

Christine Wingenfeld
$organization
Hi everyone!
I'm curious what others are using to record and update ticketing-related goals in Tessitura, especially if it pulls into Analytics.
I know there are options within Campaigns or using Budgets at the performance level, but these never fully suited our needs. Often our goals are broken out by production season, and then subdivided by price type category (subs, groups, singles).
With Analytics, I started hard-coding these goals into my formulas, but now I'm looking for ways to make them more dynamic so I can create templates that can switch between shows or more consistently update the goal numbers.
Along the same lines, we also have goals for the number of tickets – again by production season and price type category. Curious if others have found places to record this in Tessitura that pulls into Analytics.
Thanks!
Christine
  • $organization

    Hi Christine. This response is more commiserating than helping. We have all the same issues and have not found a perfect solution yet. We do use Budget for our single ticket goal (which includes groups). That's the most useful for us to have in analytics because they are the most variable by weekend and easy enough to change at perf level. Subscription goal doesn't change so often so not as hard to hardcode in analytics. Or in excel which is what we still do mostly.  And no, we have not found a place in Tess to record num tickets goal. Would also love to hear if anyone has found a way.

  • $organization

    I hard code as well especially ticket targets that go alongside budget amounts