Hi,
I'm trying to find out how long time passes between visits on average, if it´s for example 3 years that lapse between visists for our average constituent. The background is that I wan't to set a definition for when we count a constituent as a lost customer. Preferably I'd like to do this in Analytics, but I can't figure out how. Does anyone have a solution to my problem?
Thanks,
Sofia
Chris Wallingford HI Chris - this is super helpful as I was looking for an approach on this as well. I just wanted to clarify - is this based on their attendance or orders? I'm trying to figure out the time in between individual orders that a constituent might place in a season. So just wanted to see if I should make any modifications for what you had outlined in your approach. Thanks!
Hi Michael,
If you swap out the [Performance Date] fields with the equivalent [Order Date] or [Attended Date] fields, you will get average time between orders or attendance.
Best,Chris
Thanks Chris. This will be super helpful!