Hi everyone!
We had previously been using lists for our Analytics reports in order to be able to show New vs Renewing subscribers more accurately than relying on appeals/ sources.
However, when I looked today, it doesn't appear as if Lists are available as a filter anymore?
Has this happened to anyone else?
Hi Kari,
Do you already have a Lists filter at the dashboard level on there? I just checked one of my dashboards, where I have a Lists Filter at the dashboard level. It is still working properly for me, but I noticed that if I try to add a second Lists filter I get "no results found" because it's already on there. When I deleted Lists and tried to add it back in, it also came up without a problem.
If that's not the issue, then I'm not sure! Good luck.
-Ilana Barker
Ilana -
That's what it was, thank you!
New issue is that the lists I had been using before are now not available...one problem solved and another appears!
Thanks!
Are you trying to use older lists? I think Tess defaults to 6 months or something like that for lists populating in Analytics, so I had to get my IT Director to push back that default timeline (and then wait a day for Analytics to refresh).
Those two lists were using an invalid control group, so that's why (i'm guessing) they weren't showing up now. I've removed that and hopefully they will be available in Analytics tomorrow!