So - I have a report I want to add to a widget and guess my Filepath is not correct in setup - for RAMP would it be like the following:
CustomFolder/Report Folder/ReportName
or am I missing something?
So support was a bust. they state as it is "custom" they can not help.
from documentation - When a report is rendered in an SSRS widget, two values make up the report path: T_DEFAULTS.SSRS_CUSTOM_PATH + TR_ANALYTICS_REPORT.report_path. This path is passed to the report server (T_DEFAULTS.SSRS_URL) to locate and render the report. So it should be looking at what is in t_defaults + tr_analytics_report my T_Default for SSRS Custom Path is Tessitura_Custom/
report path is as set in Tessitura is
DEV - Dashboard by Fund FIN
so what would I put in the report path for TR_analytics_report table? just DEV - Dashboard by Fund FIN
I have made sure there is a default value per the documentation.
Hi all -
Mary and I took a look at this together and determined that this issue is addressed by a v15.1 service pack release. There was an issue where the Tessitura Web service in the hosting environment was not properly connecting to the REST service, and this has been fixed.
Thanks,
Patrick
Thanks Patrick - Scheduling the service pack release!
Patrick Schley (Past Staff Member) which specific Service Pack is expected to fix this issue?
The problem was addressed in v15.1.5, so any service pack after that would fix the problem. If you are still seeing this after 15.1.5, we're happy to take a closer look in a Support Ticket.