Customer Loyalty. New vs Existing Bookers in Analytics

Hi,

I'm trying to measure loyalty using New vs Existing bookers in Analytics.

Has anyone got any idea's on how to do this?

I'm trying to create a formula using the Constituent > First Performance Date and the current date, but it's not working for me.

I'm trying to do it in my Year on Year dashboard so that's making it a bit more complicated.

What I'd like is something like the following (in a stacked column chart):

Year        New Bookers        Existing Booker s

2019               55%                        45%

2018               57%                        43%

2017             58&                            42%

If anyone has any suggestions or other ideas on measuring loyalty it would be much appreciated.

I'm also thinking about a measure for 'Years since first performance', so measure more in depth, but one step at a time!

thanks,

Dara

Parents Reply Children
No Data