Hi Forum,
My question is on emailing and downloading pdfs with pivot tables from dashboards. If a dashboard includes a pivot table, not all columns or rows are shown in the PDF or email. They become cut off.
Unfortunately the pivot table is needed. It is the best way to show all the information for a specific audience.
We can manually create a pdf with all columns if we download from a widget, but we want this to be automated and emailed, which you can not do from a widget.
Is there anything we can do? We have tried changing the PDF to A3, extending rows to 200,
We are on Tessitura Analytics version 15.0.3
Thank you,
Siorna and the Ticketing team!!!
We are also experiencing the issue with full pivot tables not printing the full data set. In our case, we are trying to create a customized report previously in Reports/Utilities of all donors with tickets to a particular performance and how many) in analytics to use for predicting guest counts for our donor lounge for any performance. Since we would like to ultimately "just press print as PDF", the date range ordering may not be a good option for us long term, since for popular shows there could be 100 households on the list and many people accessing the report will be viewing the report on paper or as an email attachment.
What I did find as a temporary solution was that if you wanted to only print the pivot table widget alone, you could do so by selecting the PDF option on the Download menu on the widget (accessed by the three dots). This gave me the full pivot table across multiple pages. Ultimately, we would like to print the full dashboard as one running PDF, but this will suffice for now.
Hope this helps!
Rachel M.