Handling fees definition.

Can someone please confirm that the 'handling fees' on the MOS analysis report is showing only percentage fees and not per-seat fees?

It seems that way, but the documentation doesn't clearly state it as such.

Thanks!

Don

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  • Hi Don,

    I just took a look at the code in the procedure used by this report, and had one of our developers check too, and it reports on all fees in orders. The only "fees" you may not see in the report are those that are set up as price layers rather than fees. 

    If there are fees that you have set up as fees that you aren't seeing on the report, I suggest opening a help ticket, which you can do here, so the support staff can help you look into what is going on.

    Kevin Sheehan

    Senior Learning Designer

Reply
  • Hi Don,

    I just took a look at the code in the procedure used by this report, and had one of our developers check too, and it reports on all fees in orders. The only "fees" you may not see in the report are those that are set up as price layers rather than fees. 

    If there are fees that you have set up as fees that you aren't seeing on the report, I suggest opening a help ticket, which you can do here, so the support staff can help you look into what is going on.

    Kevin Sheehan

    Senior Learning Designer

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