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Recently upgraded to 15.1.5 and some of our scheduled reports have stopped sending

Nathaniel Baker
$organization

Hello All,

Recently upgraded code levels and now some of our scheduled reports (both custom and standard) are showing in error for some of our Box Office Managers and Development personnel. They're having to go in and manually run the reports as the scheduled reports have stopped working. We have had our email server cycled and have had a ticket opened around the issue with Tessitura.

Has anyone else seen this with recent upgrades?

Thanks,

Nathaniel 

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  • $organization

    There is a bug in the V15.1.5 installer that removes a right from the Tessitura WebReports SSRS role, resulting in scheduled SSRS reports being broken. You can workaround this issue by connecting to the SSRS service in SSMS (connect to Server Type "Reporting Services" instead of "Database Engine"), then go to Security -> Roles, Tessitura WebReports, and enable "View folders".

    I reported this defect on 11/16 (ticket 87842).

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  • $organization

    There is a bug in the V15.1.5 installer that removes a right from the Tessitura WebReports SSRS role, resulting in scheduled SSRS reports being broken. You can workaround this issue by connecting to the SSRS service in SSMS (connect to Server Type "Reporting Services" instead of "Database Engine"), then go to Security -> Roles, Tessitura WebReports, and enable "View folders".

    I reported this defect on 11/16 (ticket 87842).

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