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Counting unique individuals for which tickets are purchased at a multi-venue General Admission destination

Bob Oliver
$organization

Hello:

We are a multi venue general admission destination as the questions hints. I'm trying to find a way in analytics to determine (approximately) the number of unique ticketed individuals an order or collection of orders represent. For example,an individual order could include:

  • 3 tickets for the castle
  • 2 for the tower
  • 2 for one of the galleries.

Whilst this could represent tickets for anything from 3 to 7 separate individuals, a reasonably safe assumption is that it is 3 individuals, but one of them has decided not to go tower and has no interest in art. I'm struggling to find a way in analytics to aggregate ticket counts per line to return just the maximum number of tickets on any 1 line in the order (which then I could sum per month, etc) so that I can then use my assumption. As anyone with the same issue solved this?

We do offer packages that are easier to work out, but many tickets sales are still individual tickets. We also don't yet have NSCAN - so stuck trying to solve it as above.

Thanks,

Bob.

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  • $organization
    Hello.
     
    Still had issue with that, but applying the same logic, came up with sum([Order ID],max([Performance Date and Code],sum([Ticket  Count]))), which allows me to aggregate the highest number of tickets per performance (used as effective per order line), per order. All checks out with excel pivots of the raw the data in Tessitura, so think that works and gives me a reasonably accurate estimate of visitors represented across a group of orders. Not sure if there a more efficient route however… Will test further…
     
     
    Thanks for all your help – please do shout out if I’m being an idiot however.
     
     
    Bob.
     
  • $organization in reply to Bob Oliver

    Bob!
    You win my Internet today. And actually... helped me out on this post.

    Thanks,
    Chris

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