Issue with new invoice in order

Ok...I'm at my wits end and I swear Infomaker is going to kill me. I created a new invoice in Infomaker for the sales team. The invoice runs fine in Infomaker but when I try to run it in Tessitura I get an error that the "retrieve argument 1 does not match expected type". What does this mean and more importantly, how can I fix it? I've run a trace on it while I run the invoice on an order but I'm not getting anything helpful. Please tell me someone else has had this issue and fixed it?

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  • Melissa,

    That seems odd, and I have been around InfoMaker for long enough to have seen most of the oddities.  I have indeed seen that error before, and that error would usually arise from a datatype mismatch.  For example you might get that error if, when you were setting up a report, in report setup you called Parameter 1an integer, but in InfoMaker, you called Parameter 1 a string.

    Given that you are creating an Invoice, I can only assume you either started with an existing CSO invoice or else one of the sample invoices and went from there which should mean that everything jives on that end.  I am actually not even sure what parameter is called in those cases.  I would assume the order number, but I have not actually checked.

    Does any of that help?

    John

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  • Melissa,

    That seems odd, and I have been around InfoMaker for long enough to have seen most of the oddities.  I have indeed seen that error before, and that error would usually arise from a datatype mismatch.  For example you might get that error if, when you were setting up a report, in report setup you called Parameter 1an integer, but in InfoMaker, you called Parameter 1 a string.

    Given that you are creating an Invoice, I can only assume you either started with an existing CSO invoice or else one of the sample invoices and went from there which should mean that everything jives on that end.  I am actually not even sure what parameter is called in those cases.  I would assume the order number, but I have not actually checked.

    Does any of that help?

    John

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