Hi all,
I'm attempting to create a pivot table in Analytics (and eventually some other graphs and indicator widgets) to show how many tickets of a certain price type have a recipient listed alongside their Sub Line Item. Below are the values that I'm using, but when I compare the data that displays to the data in Tessitura, it is incorrect, showing that the recipient is the same as the constituent for all Sub Line Items, when I know that there are some with connected constituents.
Any ideas?
Thanks!!
When we moved to v15.1 I noticed that our recipients were not displaying in Analytics any longer. Do you happen to be on 15.1?
We are still in v15. Maybe something happened coincidentally around that same time period with them no longer displaying!
Interestingly enough, we have found that the recipients disappear are replaced with the order owner during incremental data loads. The day after the full data load, the recipients are back in place.
Did you ever find the fix for this?
Hi Scotland,
There was indeed an issue around that, resolved in service packs 15.0.12, 15.1.5:
Best,Chris
Chris Wallingford Product Owner Tessitura Network office: +1 888.643.5778 x553 chris.wallingford@tessituranetwork.com
Thank you Chris!!
Awesome! Thanks, Chris.