I have copied the _Constituents dashboard and added a column so that it shows recent contributions for our development team. As I'm re-reading documentation I realized that my users cannot save a list from the new jump-to that I've created....WHY?! In order to see the information that they want in Analytics and also be able to save to a list they have to download it as a CSV, delete all the information except constituent IDs and then import. This seems clunky and unnecessary. Here's the documentation: https://www.tessituranetwork.com/Help_System/Content/Tessitura%20Analytics/Sharing%20and%20Printing/Save%20to%20List.htm Is there some way to make a jump-to dashboard other than the pre-built _Constituents that can still save to a list?
Hi Madeline,
The intention with the _Constituents dashboard is that it be used as a jump to target on any dashboard widget from which you might want to save a list. So with a widget that lists constituents and their recent contributions, you might set that widget to have a Grand Total and a jump to target of _Constituents. Then clicking the Grand Total opens the _Constituents dashboard with all constituents from your widget, and allows for the action of saving those constituents to a list.
The save to list feature is only available from a dashboard named exactly, "_Constituents". I will say, though not documented... intentionally... it's possible to add fields to the _Constituents dashboards, or to build your own _Constituents dashboards. Multiple dashboards can have the same name so long as they are in different folders - although that can make picking the correct one more difficult:
Either way, there are additional requirements for the _Constituents dashboard to work properly when saving to a list:
Best,Chris
Chris Wallingford Director, Business Intelligence Tessitura Network Office +1 888.643.5778 ext 553 chris.wallingford@tessituranetwork.com Tessitura Learning & Community Conference July 28-August 1, 2019 #TLCC2019
Reviving this one -- what's the prescription if the "Save to List" button does absolutely nothing when you click it? I feel like I've got all the bullet points above. I'm jumping to _Constituents. I just have constituent ID Row and count of constituent ID value with a grand total to jump to the full list, as suggested above. I click the button and it will not respond.
Hi Michael,
This is likely in need of a support request. It implies a communication issue between your Analytics session and the Tessitura API.
Thanks, Chris! I'll open a ticket.