Our groups have only been Live in Tessitura for about 4 years so we really loved that we could get ticket history reporting in T-Stats. We're just now starting to use Analytics and cannot seem to figure out how to do it there, though. Any tips/hints welcome. And if this just isn't possible, I'd love to hear any workarounds you know of?
Thanks!
Hi Mindy, Take a look at the "T_DEFAULTS Entries for Tessitura Analytics" section of Tessitura v15 documentation. You can import ticket history via a T_DEFAULTs parameter:
John,
Thank you so much. Good grief I feel stupid. Of course it's a configurable setting. I forgot to go back and re-read the documentation before asking the forums (to be fair, you all on the forums are much more fun to interact with than the documentation [no offense intended, documentation team - you all are great, too)