Hi everyone!
I'm working on putting together various Analytics trainings for my team. We just went to v15 in Test this week, and plan on moving to Live in early April. My plan is to have the following trainings:
-Fundamentals (basics of navigating, reading reports, and building reports – should attend if planning to attend any other trainings)
-Development (building & reading devo specific reports)
-Marketing/Box Office (building & reading sales related reports)
-Higher Level Reporting/Finance (for those who tend to do deeper dives into reporting, and may have higher level questions they want answered)
I'm basically throwing myself into Analytics to get comfortable with it before I start doing the trainings, but would love feedback from those of you using Analytics already. What are common questions that people have had while learning? Any sticking points? Am I trying to do too much with having 4 different trainings? Any advice on what specifically to include in each training?
Gold stars to those who share the coolest things they have figured out in Analytics so far!
Give me your horror and success stories! Challenge issued!
Yep, jumping on the bandwagon here. We're on v15 now, but won't have Analytics "open" to users until mid-April. Jordan, I'd love to see what you create. Sorry I don't have any experiential info to pass along at this point. Dumb question - are there not any basic training materials through the Network yet? We were not able to attend the most recent Tessitura Network conference - I haven't taken a look at the conference archive. We have a handful of users who have worked in T-stats, but no one on our team has seen the Analytics program yet.
I'm more than happy to share once I've figured out what I'm doing, haha.
I've searched all over the forums and network for info, but there isn't a lot that is super helpful unless you actually attended the conference last year. There is the documentation, which is primarily what I'm working with for now, but I'm really hoping to find some people who have real world experience using it to help. There are some presentations from TLCC18, with videos included, but from what I can figure out, they don't have audio too, which makes it kind of difficult to follow along with. There is the Tessitura Analytics and You video, which has been helpful, but its really the only thing outside of documentation that I can find.
Another useful resource from the Network is the free 45-minute Tessitura Analytics orientation. Once you have Analytics up and running in Live or Test you can schedule time with a member of the team for a guided walkthrough. Details can be found here: https://www.tessituranetwork.com/en/Services/Analytics-Consulting
Best,
Patrick SchleySupport Escalation Specialist
That is great to know, Patrick! Thanks for providing that information!