Hello all!
Hopefully someone can help me out! We have a scheduled report that was set up by someone who is no longer with our organization, so I want to change who receieves the notification that there are reports available to view in the data centre when the report runs. As of now, the creater of the report is the only one who gets these notifications. I understand I can do the email option, but our email server is often unreliable, so I would rather just keep the notifications in Tessitura.
Any ideas would be a huge help!
Thanks team!
Kyle
You'd need someone with SQL to update the user_id in the schedule. The other option is to have the current user uncheck 'My Jobs Only' in View Reports, but that won't give them the notification.
There's a post in Admin & IT about this which explains this in more detail - https://community.tessituranetwork.com/tessitura_software_forums/f/tessitura_technical-9/1922/replicating-reports/6870.
Note the update to this post from a few days ago by Simon Davidson. If you are updating the user_id in gooesoft_request make sure you check that the user you are updating to is in the user group (ug_id). If not modify the ug_id to a group that the new user is in. Or modifiy Tessitura security as necessary.
Up to 12.5.1 it was fine but v14 now checks that report user is actually in the group. If not your report will not run.
Alex