Hello,
Can anyone here share anymore information on the new BI views coming in Version 14. We're starting to plan our upgrade and I'm wondering if we'll need to do any extra work to make the most of these. I.e. move to the Standard Ticket History tables.
Thanks in advance,
Kelly
Kelly and others,
I am beginning to look into what will be required to move to v14, hopefully in a couple of months. I would guess that having things as standardized as possible will make things easier in the long run.
For anyone that has made the upgrade, would it be possible to put together a list of what is included in all the new BI views? I imagine I will be building a bunch of new reports soon, or implementing my dream of a PowerBI setup and would like to use the new views where possible. I couldn't find any documentation on the views online. And does anyone know if they are finalized, or will likely change in v14.1 or later?
-Andrew