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Report works in Tess, but not Tessitura OnTheGo

Jessie Forrester
$organization

I'm relatively new to Tessitura. I have created a custom SSRS report that works in Tessitura beautifully. No errors returned, everything looks nice, data is returned.

For some reason the same report will not run in Tess OnTheGo. I get back "An error occurred while processing your request". I've run similar reports in OnTheGo without issue. 

Any idea what might cause this? Is there some exec rights I need to grant for OnTheGo reports to run? 

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  • $organization

    Sounds like the path of where the report lives.  

     

    From: Tessitura Shared Reports Forum [mailto:forums-shared.reports@tessituranetwork.com] On Behalf Of Jessie Forrester
    Sent: Monday, August 24, 2015 9:29 AM
    To: Robert Martin <rmartin@waltonartscenter.org>
    Subject: [Tessitura Shared Reports Forum] Report works in Tess, but not Tessitura OnTheGo

     

    I'm relatively new to Tessitura. I have created a custom SSRS report that works in Tessitura beautifully. No errors returned, everything looks nice, data is returned.

    For some reason the same report will not run in Tess OnTheGo. I get back "An error occurred while processing your request". I've run similar reports in OnTheGo without issue. 

    Any idea what might cause this? Is there some exec rights I need to grant for OnTheGo reports to run? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Shared Reports Forum. You may reply to this message to post to the forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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  • $organization

    Sounds like the path of where the report lives.  

     

    From: Tessitura Shared Reports Forum [mailto:forums-shared.reports@tessituranetwork.com] On Behalf Of Jessie Forrester
    Sent: Monday, August 24, 2015 9:29 AM
    To: Robert Martin <rmartin@waltonartscenter.org>
    Subject: [Tessitura Shared Reports Forum] Report works in Tess, but not Tessitura OnTheGo

     

    I'm relatively new to Tessitura. I have created a custom SSRS report that works in Tessitura beautifully. No errors returned, everything looks nice, data is returned.

    For some reason the same report will not run in Tess OnTheGo. I get back "An error occurred while processing your request". I've run similar reports in OnTheGo without issue. 

    Any idea what might cause this? Is there some exec rights I need to grant for OnTheGo reports to run? 




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Shared Reports Forum. You may reply to this message to post to the forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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