I am trying to pull a Campaign Giving Comparison report with about 1200 constituents in it and it keeps timing out on me. Is there a way to get all this information or should I accept that this report cannot pull this much data?
Also, is there a way to pull all the constituents for a certain campaign and not just the ones that have given? This is just so I can have all of the constituents in one report.
Adam,
There are some timeout settings that you can control in your configuration of the TessituraWeb service. My recommendation is to shoot a TASK ticket over to Support so they can have a look at the specific error you are getting to see if we can resolve with a configuration change. And if not we can help troubleshoot the timeout otherwise.
Best,
Anna