Seperating Households

First, make sure that the A2 has a primary address (if you require addresses for individual accounts). Then make the A2 affiliation nonprimary and inactive. A2 is now untethered. Then you can convert the household containing the A1 affiliate into an individual account.

_____________________________
Lucie Spieler
IT Development and Training Manager

Editor, Season Program Book

FLORIDA GRAND opera
8390 NW 25th Street
Miami, FL 33122
305.854.1643 x. 1521
Box Office: 800.741.1010
To Give a Gift: 305.403.3315
www.FGO.org

2012-2013 | 72ND SEASON

La bohème | The Magic Flute | La sonnambula | La traviata

Hi

Does anyone have any documentation on how to break up a household account? We have a case where a couple is divorcing and we want each of them to have their own records. We have our own business practices around where the transactions will go, but I don't technically know how to break apart the record.

Thanks

Jess Levy

San Francisco Opera

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First, make sure that the A2 has a primary address (if you require addresses for individual accounts). Then make the A2 affiliation nonprimary and inactive. A2 is now untethered. Then you can convert the household containing the A1 affiliate into an individual account.

_____________________________
Lucie Spieler
IT Development and Training Manager

Editor, Season Program Book

FLORIDA GRAND opera
8390 NW 25th Street
Miami, FL 33122
305.854.1643 x. 1521
Box Office: 800.741.1010
To Give a Gift: 305.403.3315
www.FGO.org

2012-2013 | 72ND SEASON

La bohème | The Magic Flute | La sonnambula | La traviata

Hi

Does anyone have any documentation on how to break up a household account? We have a case where a couple is divorcing and we want each of them to have their own records. We have our own business practices around where the transactions will go, but I don't technically know how to break apart the record.

Thanks

Jess Levy

San Francisco Opera

You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!