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Moving ticket history - "Not Configured"

David Vivino (Past Member)
$organization

When I try to move transactions to the household, message box says ticket history and subscription history is “not configured”.  How do I fix that?

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  • $organization

    We have tested and it seem now to be working correctly in 11.0.3.  Thanks.

     

    --Tom

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Friday, September 28, 2012 5:32 PM
    To: Thomas Brown
    Subject: RE: [Tessitura Next Generation Forum] Moving ticket history - "Not Configured"

     

    Hi Tom,

     

    I’m not sure if there was a problem initially, but it should definitely work in 11.0.3.  If it’s not, I suggest you open a help ticket.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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  • $organization

    We have tested and it seem now to be working correctly in 11.0.3.  Thanks.

     

    --Tom

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Friday, September 28, 2012 5:32 PM
    To: Thomas Brown
    Subject: RE: [Tessitura Next Generation Forum] Moving ticket history - "Not Configured"

     

    Hi Tom,

     

    I’m not sure if there was a problem initially, but it should definitely work in 11.0.3.  If it’s not, I suggest you open a help ticket.

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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