Moving ticket history - "Not Configured"

When I try to move transactions to the household, message box says ticket history and subscription history is “not configured”.  How do I fix that?

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  • Wow, that’s great!  Thanks. I feel I should have known that.

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Friday, September 28, 2012 11:46 AM
    To: Vivino, David
    Subject: RE: [Tessitura Next Generation Forum] Moving ticket history - "Not Configured"

     

    You have to fill in the Update Table column in TR_CUSTOM_TAB for the ticket history and subscription history entries with the table names you use for those histories.

     

    http://www.tessituranetwork.com/Help_System/Content/System_Tables/TR_CUSTOM_TAB.htm

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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  • Wow, that’s great!  Thanks. I feel I should have known that.

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Kevin Sheehan
    Sent: Friday, September 28, 2012 11:46 AM
    To: Vivino, David
    Subject: RE: [Tessitura Next Generation Forum] Moving ticket history - "Not Configured"

     

    You have to fill in the Update Table column in TR_CUSTOM_TAB for the ticket history and subscription history entries with the table names you use for those histories.

     

    http://www.tessituranetwork.com/Help_System/Content/System_Tables/TR_CUSTOM_TAB.htm

     

    Kevin Sheehan

    Senior Documentation & Learning Resources Specialist

    Tessitura Network

    +1 888 643 5778 x 329

    ksheehan@tessituranetwork.com

     




    You were sent this message automatically by www.tessituranetwork.com because you subscribed to the Tessitura Next Generation forum email notifications. You may reply to this message or visit the site to reply to the post above. If replying via email, please consider deleting the previous message text before sending to help with readability on the site. Thank you!

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