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Open Web Batch when migrating

David Vivino (Past Member)
$organization

Since there will be an open web batch when migrating, is it safe to just close it thru the back end by updating T_BATCH?

  • $organization

    We closed our web batch before migrating.  A new batch gets generated as soon as the first order is created on the web.

     

    Sabina

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of David Vivino
    Sent: Tuesday, September 25, 2012 1:05 PM
    To: Sabina Spilkin
    Subject: [Tessitura Next Generation Forum] Open Web Batch when migrating

     

    Since there will be an open web batch when migrating, is it safe to just close it thru the back end by updating T_BATCH?




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  • $organization

    David,

    All batches should be closed before upgrading and you should have a maintenance message on your website while you upgrade so there should be no open web batch once you close the existing one.  In general you should never close a batch in the back-end without some advice from support.

    Best,

    Anna