Hello,
We are at V11 testing stage (sort of) and we are noticing that the individual files affilliated to a household do not appear to have inherited the address details of the household file. The address details are blank in the general tab as well as the address tab. Have we nelected to click a check box somewhere? Or is there something post- migration that we need to do to populate the individual files with the inherited details from the household file?
LOL! LOL! LOL! After 2 hours of scratching my head I asked the above question . . . another 10 minutes scratching, I have the answer!! And the address details are back where I would expect them to be . .
Hi Darrell,
I'm experiencing this too have the upgrade. What was the solution you found?
Hi Gloria, It was something simple and basic and I can't for the life of me remember what it was - sorry.
Hi Gloria -
Just to double check - these are primary household affiliations you are talking about not inheriting the addresses? In TX_CUST_TYPE_AFFILIATE the "Household Primary" checkbox is checked?
Support didn't have any insight?
- Heather