Our Development team is having an issue whereby they pulled a list of their regular people to invite to concerts. However, because of the v11 upgrade, the emails that were on those records have now migrated down to Affiliate 1, leaving no email on the household record.
It may be that we need to understand a bit more about how to pull lists in v11, but what is the standard way of doing this? Is the answer to pull a list and get the individuals instead of the household? I only ask because I'm tempted to write a script that copies the Affiliate 1 email into being the primary email for the Household in the cases where there isn't a separate email.
But I thought I'd check what everybody else is doing before I get too drastic ...
Hi Matthew,
If an email is on an individual affiliate’s record, then you need to add the individual affiliate to your list if you want to get that email address out.
When it comes to pulling contact data, you only get the data for the constituent who is on the list. So if the household is on the list, you only get the household’s data. If an individual is on the list, you get the individual’s data, unless the individual has no data, then you get the inherited primary data from the primary household.
Kevin Sheehan
Senior Documentation & Learning Resources Specialist
Tessitura Network
+1 888 643 5778 x 329
ksheehan@tessituranetwork.com