Hi,
We upgraded to Version 11 last week and noticed that we get 'Credit card client/server communication error: Error importing returned data into datastore' when a credit card got declined in Transend. Is there anything we forgot to setup in Tessitura to dispaly an accurate error message?
Thanks,
Sabina
Sabina,
This is generally a normal error message when you start or restart the service or the machine. If you find you are having issues with processing feel free to open a support ticket.
Anna