Ticking Ordering alternative email

Hi,

In V11, for ticket sales to a group or corporation, is it possible to email  the primary affiliation the PAH ticket or acknowledgement like you can with a household? In most cases, we will be selling the ticket on the Group account or Corporation account; however, when we send the PAH ticket we would like to be able to choose which affiliate receives the tickets. We notice for household this feature exists and am wondering if we are missing something in the configuration.

Thanks,

Lou Ann

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  • Primary can only be used for affiliations on a household constituent type.

     

    +Ryan Creps

    +Tessitura Network

     

    From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Lou Ann Mendoza
    Sent: Thursday, June 14, 2012 7:28 PM
    To: Ryan Creps
    Subject: [Tessitura Next Generation Forum] Ticking Ordering alternative email

     

    Hi,

    In V11, for ticket sales to a group or corporation, is it possible to email  the primary affiliation the PAH ticket or acknowledgement like you can with a household? In most cases, we will be selling the ticket on the Group account or Corporation account; however, when we send the PAH ticket we would like to be able to choose which affiliate receives the tickets. We notice for household this feature exists and am wondering if we are missing something in the configuration.

    Thanks,

    Lou Ann




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  • Hi Ryan,

    Thanks for the response. I was hoping we could avoid adding contact emails on the Corporate account, and to make ticketing's life easier for them to be able to choose the affiliate to email the ticket to.

    Lou Ann

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