We tend to find that giving the printer a good clean inside with a can of compressed air fixes this sort of issue. It tends to mean it’s got so dusty inside it can’t “see” where the break is in the tickets.
Catherine
From: Tessitura Next Generation Forum [mailto:forums-nextgeneration@tessituranetwork.com] On Behalf Of Luther Gray Sent: 10 January 2012 18:00 To: Catherine Bird Subject: [Tessitura Next Generation Forum] Boca ticket printer
Hi everyone,
We have just moved our offices to a new location and I am having trouble getting the Boca ticket printer to stop at the right break and cut the ticket. When I press the Test ticket button, it prints out part of the test ticket text and stops more than half way into the next ticket. Any ideas what is going on? Thanks for any input.
Luther
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