Welcome from the Tessitura Next Generation Board Steering Committee!
We will be very focused on ensuring we have significant membership input throughout the Next Generation Software development project, and our hope is to foster creative thinking, to be forward-looking and visionary.
In that vein, over the next few weeks we'll toss out some questions to spur dialogue and to engage your thoughts in creative directions. Here are a few questions that have been on our minds as we have gone through the process of envisioning this project. We would love to hear your ideas and thoughts, so please share them through this forum:
How would you define a "ticket"?
How would you define an "event"? (consider all types of events, including fundraising and education events, not just performances).
In answering these questions, consider the ways our organizations might be packaging the various 'items' we sell. Does a ticket do more than get you into a performance? Can a ticket be good for more than one person or more than one 'item'? Can a ticket by "reused", used for multiple items and or entries? Can it include merchandise, food, drinks, parking, online access/activities? In what ways could contribution and memberships affect a ticket?
Think 'out of the box'!
Wouldn't it be interesting if a ticket stopped being a piece of paper that gets you into one show, but instead becomes a way to customize your experience - that 'ticket' knows your membership level, what ancillary events you should get into (pre-show events, post show parties, exclusive online content,etc), and if the point of service and scanning systems in our buildings could instantly register and access it - so you wouldn't have to flash cash for concessions, parking, merchandise or other stuff? And wouldn't it be great if you could take that functionality on the road - to other venues, to house parties, to conventions/meetings, etc...
And wouldn't it be interesting if that "ticket" that's not a ticket was something that most people carry with them all the time? Like their cell phone?