As I hope you've all heard, work on the Tessitura Next Generation project inception phase is starting in July. We've selected our development partner for the inception phase and plans for a requirements gathering summit are in full swing.
But let's also take advantage of the discussion tools that we have here and start a public forum. This forum will be ongoing, but this period leading up to the start of inception phase is a particularly important time for all of us to share our thoughts. Think of it like the public comment period at the city council meeting.
We'll be seeding the forum with questions over the next few weeks so take some time to join the conversation. First up--
"A trend or shift in my industry that the Next Generation software will need to anticipate and address is..."
Your thoughts?
I stumbled across an article today about some various state laws (MA & NV) that are being enacted regarding data encryption and privacy of information:
http://xandros.ulitzer.com/node/1046285
I think that a current shift and trend not only in our industry, but across the board, is going to be a greater focus on security of all information and transactions - especially as computing moves more to online interaction and even possibly cloud computing.
Many of our organizations serve people nationally, and even internationally, which will make for some interesting requirements when it comes to security of personal information.
- Heather
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Hello, I am new to to the network and have been following the Next Gen discussions with some interest.
I have seen some posts in this discussion that touch on alternate payment methods but I would like to add some information. I was recently given a wonderful article by our executive director that came out of wired magazine about internet payment systems. I would like to see Next Gen embrace some of new payment options that are emerging across the internet and on mobile devices. Many of these options are cheaper for the user organizations to use over the long term because they bypass much of the current banking/merchant structures which takes a little of the end amount with every layer of merchant billing. Many of these tools are already starting to be accepted by patrons and business alike. For example you can find Paypal options along side the traditional online payments like Visa/Mastercard, Discover, and Amex. It is only a matter of time before we start to see twitpay, Zong, and the Iphones Bump pay as well.
Recent natural disasters like hurricane Katrina and the earthquakes in Haiti and Chili have proven that large amounts of funding can be mobilized through these networks. There is no reason why an arts and cultural organization couldn’t use these same systems to extend the effectiveness of a gala, augmenting a current ask that is in the field, adding greater functionality at the box office, or even using these tools to help bridge a funding gap when an organization has their own finical crisis. While still capturing the patrons information for future analysis and use.
These are a couple of interesting articles about Twitpay
http://www.businessweek.com/technology/content/jun2009/tc20090615_438280.htm
http://bits.blogs.nytimes.com/2008/12/17/send-cash-through-twitter-with-twitpay/?scp=1&sq=twitpay&st=cse
How cool would it be to be able to “bump” your iphone to pay for tickets at the box office?
http://www.independent.co.uk/life-style/house-and-home/paypal-lets-you-lsquobumprsquo-to-pay-your-bills-with-your-smartphone-1922696.html
Inspiration for this post.
http://www.wired.com/magazine/2010/02/ff_futureofmoney/
Jason Buehrer