As I hope you've all heard, work on the Tessitura Next Generation project inception phase is starting in July. We've selected our development partner for the inception phase and plans for a requirements gathering summit are in full swing.
But let's also take advantage of the discussion tools that we have here and start a public forum. This forum will be ongoing, but this period leading up to the start of inception phase is a particularly important time for all of us to share our thoughts. Think of it like the public comment period at the city council meeting.
We'll be seeding the forum with questions over the next few weeks so take some time to join the conversation. First up--
"A trend or shift in my industry that the Next Generation software will need to anticipate and address is..."
Your thoughts?
A trend or shift in my industry that the Next Generation software will need to anticipate and address is...
PCI and the whole nature of security scope containment. As we work through the PCI requirements we're finding that even strict scope containment there is a HUGE volume of work to do. It's hardly an option though, so whatever can be done to simplify the process will save the collective community of Tessitura client’s significant costs.
It seems that parts of the PCI puzzle that can be hard to piece together are due to the nature of the distribution of transaction processing in the Tessitura environment. For example, in our environment our web site is hosted. Patrons enter card holder data on the site which is then transferred to our web API server in our facility, and then eventually on to the database server and credit card server where it's ultimately shipped outside of our facility again for authorization and settlement.
Bringing these pieces together into one PCI "security domain" (for lack of a better term) can significantly reduce the work necessary to prove PCI compliance.
While I don't really know what form it might take, I feel that a new architecture that understands the requirements of PCI from its inception will ultimately make it easier for client organizations to demonstrate compliance with these standards.
A trend or shift in my industry that the Next Generation software will need to anticipate and address is...the increasing level of educational activity in arts organisations. More and more performance venues, for example, are running classes and workshops - these can even include direct links with the artists i.e. planning a concert and a related series of workshops involving that artist in the same week. This increase in educational activity is mirrored by the inclusion of participation spaces in the design of new arts buildings like ours.