A trend or shift in my industry that the Next Generation software will need to anticipate and address

As I hope you've all heard, work on the Tessitura Next Generation project inception phase is starting in July.  We've selected our development partner for the inception phase and plans for a requirements gathering summit are in full swing. 

But let's also take advantage of the discussion tools that we have here and start a public forum.  This forum will be ongoing, but this period leading up to the start of inception phase is a particularly important time for all of us to share our thoughts.  Think of it like the public comment period at the city council meeting.

We'll be seeding the forum with questions over the next few weeks so take some time to join the conversation.  First up--

"A trend or shift in my industry that the Next Generation software will need to anticipate and address is..."

Your thoughts?

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  • Normal 0 MicrosoftInternetExplorer4

    Hi Chuck

    Great idea to have a forum for discussion especially for those of us who can't attend the July summit (stupid pre-booked holidays!).

    Normal 0 MicrosoftInternetExplorer4

    Anyway. A trend or shift in my industry that the Next Generation software will need to anticipate and address is...ticket touts. As  touting and the use of Ebay to resell tickets becomes more and more of a problem anything we can do to limit the access touts have to our big selling shows would be a great help.

    Something we had been hoping for throughout each enhancement process was the ability to limit the amount of tickets sold in an order as standard -  (I believe this is possible through offers and the API but it would be good to have a standard tick box and number entry cell that could do this in order to make the process easier.)

    Good luck with it all and I look forward to hearing what the summit team come up with at the sessions in San Antonio.

    Siobhan

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  • Normal 0 MicrosoftInternetExplorer4

    Hi Chuck

    Great idea to have a forum for discussion especially for those of us who can't attend the July summit (stupid pre-booked holidays!).

    Normal 0 MicrosoftInternetExplorer4

    Anyway. A trend or shift in my industry that the Next Generation software will need to anticipate and address is...ticket touts. As  touting and the use of Ebay to resell tickets becomes more and more of a problem anything we can do to limit the access touts have to our big selling shows would be a great help.

    Something we had been hoping for throughout each enhancement process was the ability to limit the amount of tickets sold in an order as standard -  (I believe this is possible through offers and the API but it would be good to have a standard tick box and number entry cell that could do this in order to make the process easier.)

    Good luck with it all and I look forward to hearing what the summit team come up with at the sessions in San Antonio.

    Siobhan

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