Stands/Mounts for ticket scanners (TC20)

Curious about any updates since this thread from back in May? I would like to get an idea about what folks are expecting to use for for mounting the ticket scanners to achieve contactless entrance.

Thank you,

Michael

Parents
  • HI Michael, we have a couple of floor-standing and table-top mount options available via (2) distributors. You can find more information about them on the website here:

    https://shop.tessituranetwork.com

    If you have additional questions about model compatibility or ordering, feel free to email us at services@tessituranetwork.com

    One note - for the floor-standing options, the distributor may have an option to add a clip to the middle of the stand as a "target" for the patron to place their phone, so that patrons know how far or close to the scanner to hold their phone. Its one of the piece of feedback we've received that sometimes patrons have a hard time finding the spot where they need to hold their phone with the floor stands. 

    Thanks!

    Chris Szalaj

    Product Owner, Business Facing Products

    Tessitura Network

  • Hi Chris,

    We purchased Portsmith floor stands for our TC52s several months ago and, as you mentioned, we've had trouble with patrons placing their phones in the correct zone to successfully scan the barcode. So I'm very curious about this target clip you mentioned. I don't believe that was available when we got our stands. Do you have more information on acquiring these clips? I don't see mention of them on the page you linked.

    Thanks!
    -Curt

Reply
  • Hi Chris,

    We purchased Portsmith floor stands for our TC52s several months ago and, as you mentioned, we've had trouble with patrons placing their phones in the correct zone to successfully scan the barcode. So I'm very curious about this target clip you mentioned. I don't believe that was available when we got our stands. Do you have more information on acquiring these clips? I don't see mention of them on the page you linked.

    Thanks!
    -Curt

Children