Hi all,
(See my short blog that helps frame and explain this post...)
We need your help!
Consider the process of searching for a constituent. Outline some business scenarios* that commonly require searching for a constituent. Specifically outline some business scenarios that require searching for a constituent that you find difficult to do in Tessitura today.
Are there websites where you particularly like the search functionality? Can you point us there and explain what you like?
Thanks!
Andrew
* Note: A business scenario is phrased something like this: “Sandy the ticket desk concierge is given a partial credit card number and street address in order to locate a constituent who is picking up tickets for a friend”. Notice that it doesn’t indicate any specific search functionality or design. It just explains the business scenario which needs to be accomplished.
I'd agree that delving into transactional data is powerful, particularly if using a date filter - who did I enter a research note on yesterday, for instance? who did I enter that gift on last week with the name that needed correcting, starts with a J? who was it that attended last nights show that I spoke to, Karen Something?