Memb Renewal List

Hi,

we are trying to pull a membership 1-month lapsed list for a renewal campaign. The list records are including next year's expiration dates! My criteria includes: Member exp date less than or equal to ERunMonths -1, Mem Exp Date greater than or equal to BRunMonths-1, Member status is not Active, deactivated or pending. Not sure why it keeps pulling expirations in Aug 2024.

If you have a similar criteria block, or can refer me to some exact knowledgebase...much obliged! 

Doreen

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  • Hi Doreen,

    In list manager, the hamburger (3 lines) besides a patron’s name in the results tab of list manager will show why someone is on the list.  I am guessing that those with August 2024 expiration renewed a membership that expired in August 2023.  So, they do fit your criteria, although you want to exclude renewed memberships. 

    Since you are looking at those lapsed for the previous month, I would suggest using criteria IN Lapsed for status, instead of NOT IN Active, Deactivated or Pending. 

    Hope that helps.

    T.C.

Reply
  • Hi Doreen,

    In list manager, the hamburger (3 lines) besides a patron’s name in the results tab of list manager will show why someone is on the list.  I am guessing that those with August 2024 expiration renewed a membership that expired in August 2023.  So, they do fit your criteria, although you want to exclude renewed memberships. 

    Since you are looking at those lapsed for the previous month, I would suggest using criteria IN Lapsed for status, instead of NOT IN Active, Deactivated or Pending. 

    Hope that helps.

    T.C.

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