Hi all,
I have a question about how other organizations handle acknowledgements when a donor declines benefits. We can't find a way to make automation work for us because we have to manually change the GSV on the receipts, depending on whether or not they have declined benefits. Is this what all organizations are doing? Is there some work-around we are missing?
Thank you!
Hi Valeri thanks for asking this question - it could be worth cross-posting this to the Fundraising forum too? Hopefully you'll get an answer over there.
- Gill, Community Manager at Tessitura