Hi All,
We at the Museum of Fine Arts, Houston are contemplating extending a special offer of “Become a member, and get two months free on your membership.” We currently use T-NEW for our e-commerce functionality.
If your museum/organization has had experience with offering a free month (or months) of membership through TNEW, was T-NEW able to automatically perform the two month extension? Or did providing the extension require special hand processing by your data entry team to make this happen?
If you have any other observations about your experience extending the free month (or months) offer through Tessitura, I’d welcome your feedback here. Or it’s easier to talk me through it, please contact me at 281 755 9607.
Thank you for considering this request.
Yours sincerely,
Andrew Edmonson
Membership Manager
Museum of Fine Arts, Houston
Hi Andrew,At the Walker Art Center we offer one complimentary month of membership to those who renew early (via our first renewal letter). We don't have a way to reflect this extension immediately inTNEW, but the data is adjusted automatically within 24 hours of purchase. This is done using a dynamic list and the Extend Membership Expiry Date Utility (scheduled to run daily), which saves a staff member from manually checking and updating qualifying member records.I hope this is helpful, and best of luck with your campaign!Alycia
Alycia Anderson
Associate Director of Membership
Walker Art Center