Hi all,
As one of many possibilities, we're considering moving from a fixed-seat package to a flex package in the next few years. Is there anyone else who's made the switch? And what kind of uproar did your members cause about losing their seats? Was there any grandfathering you attempted?
My Marketing person is also curious whether anyone is running a fixed-seat package and a flex package concurrently, and how you're making the distinction between them for patrons - there's a lot different on the back-end and purchase path, but essentially, they are just a bundle of shows. Seems easier to distinguish between a flex package and a flex pass as a bundle of shows vs. a bundle of tickets.
Thanks!