A membership organization we are using was accidentally marked as being in its renewal period, when it should not have. We corrected the error, but a few dozen contributions were entered for people with current memberships and it created a new 'pending' membership for them instead of upgrading the existing membership. Many of these additional contributions were entered through ticket orders which can't be accessed through the contribution screen, or the contribution and membership were credited to another individual. We want to try and delete out the 'pending' membership and then recalculate the contribution amount for the active one. However, when we click on the contributions button on the active membership, we can't see the additional gift and don't know how to associate it to the active membership.
You'll want to have the box office put the money on account for you to re-enter. When you enter the gifts again, use the "Allocate Funds" button in the Membership tab and select the membership where the gift should be added.