Hello,
We did a member survey, and an overwhelming amount of our members would like one-time guests passes as a benefit. Instead of printing and mailing guest passes, I'm thinking of putting 'money' on account and the member can visit, bring a guest that isn't covered under their membership, and the cashier can use the on acct money to pay for the admission until it's used up. Is there a mass way of adding money on acct to member records? I'd use a gift passes payment method or something to add the money. Or is there a better way to put guest passes on a record and the member uses them up at their leisure? I want to make it as easy a possible for the cashier to say "yes, you have 1 pass left" or "no, it looks like you've used all your passes." I'd also like whatever way we go with to be easy to report out on. Any and all ideas are appreciated.
Thanks,
Laura MacKay, CTA
Membership Manager
Witte Museum
Very cool, I don’t think we’ve even looked at Entitlements. I’ve vaguely heard them mentioned at conferences. I’ll look into that, thanks, Laurel!
Laura MacKay, CTA Membership Manager 3801 Broadway | San Antonio, Texas 78209 p 210.357.1863 | f 210.357.1882 www.WitteMuseum.org
The Witte Museum is accredited by AAM and is a Smithsonian Institution affiliated museum.
From: Tessitura Memberships [mailto:forums-memberships@tessituranetwork.com] On Behalf Of Laurel Skehen Sent: Monday, August 28, 2017 12:58 PM To: Laura MacKay <LauraMacKay@wittemuseum.org> Subject: Re: [Tessitura Memberships] One-Time Guest Passes Member Benefit
I don't have a quick answer about mass adding money on account but if this is going to be a long term thing, you might look into setting up the Entitlements functionality. It lets you define how many of different types of benefits a donor/member gets based on their membership level and then they can appear in the header so cashiers know what they have left and can allocate them. It can also be configured for the web. It would take a bit of time to define your needs and get it set-up but if this is a long term thing it might be work it and have possibilities beyond guest passes. I believe it is an add on feature you can ask Tessitura about.
Laurel
From: Laura MacKay <bounce-lauramackay5524@tessituranetwork.com> Sent: 8/28/2017 12:55:55 PM
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