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Membership Through Ticket Order

Sheila Collins
$organization

Hello and Happy Friday!  We recently upgrade to Tess v 12.5 and someone in Ticketing notified me they can process a membership with no payment.  Now I'm not sure if it was always like that!  Would love some input!  Also, is there a way to prevent this in Ticketing but keep it in Fund.

 

Thanks.

Parents
  • $organization
    Hi Sheila,

    We just upgraded too, and haven't noticed this as far as I'm aware...but maybe I'm just not understanding the behavior you are seeing. Can you give us some more detail about what you mean? Are they putting in a contribution amount and just not paying it out? Are they not even entering a contribution amount, but just leaving it at $0? Are they in order details or Quicksale? A screenshot might be helpful, too.

    Also, can you say more about asking if you can "prevent this in Ticketing but keep it in Fund"? Is the issue here that you want to be able to process a $0 membership from the Contributions module?

    Beth




    Elizabeth Varro
    Director of Membership
    (651) 265-9829

    National Parks Adventure, now showing at the Science Museum’s William L. McKnight-3M Omnitheater, is a stunning giant screen tour of more than 25 of our nation’s most celebrated parks. Experience Yellowstone, Yosemite, the Everglades, the Grand Canyon, and more as you’ve never experienced them before - on the only screen big enough to reveal their beauty and majesty. Variety magazine wrote that the film, narrated by Robert Redford, is a “stirring celebration of the United States’ true treasures.”


    From: "Sheila Collins" <bounce-sheilacrossman3944@tessituranetwork.com>
    To: evarro@smm.org
    Sent: Friday, April 29, 2016 9:07:17 AM
    Subject: [Tessitura Memberships] Membership Through Ticket Order

    Hello and Happy Friday!  We recently upgrade to Tess v 12.5 and someone in Ticketing notified me they can process a membership with no payment.  Now I'm not sure if it was always like that!  Would love some input!  Also, is there a way to prevent this in Ticketing but keep it in Fund.

     

    Thanks.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Memberships Forum. You may reply to this message to post to the Memberships forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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  • $organization
    Hi Sheila,

    We just upgraded too, and haven't noticed this as far as I'm aware...but maybe I'm just not understanding the behavior you are seeing. Can you give us some more detail about what you mean? Are they putting in a contribution amount and just not paying it out? Are they not even entering a contribution amount, but just leaving it at $0? Are they in order details or Quicksale? A screenshot might be helpful, too.

    Also, can you say more about asking if you can "prevent this in Ticketing but keep it in Fund"? Is the issue here that you want to be able to process a $0 membership from the Contributions module?

    Beth




    Elizabeth Varro
    Director of Membership
    (651) 265-9829

    National Parks Adventure, now showing at the Science Museum’s William L. McKnight-3M Omnitheater, is a stunning giant screen tour of more than 25 of our nation’s most celebrated parks. Experience Yellowstone, Yosemite, the Everglades, the Grand Canyon, and more as you’ve never experienced them before - on the only screen big enough to reveal their beauty and majesty. Variety magazine wrote that the film, narrated by Robert Redford, is a “stirring celebration of the United States’ true treasures.”


    From: "Sheila Collins" <bounce-sheilacrossman3944@tessituranetwork.com>
    To: evarro@smm.org
    Sent: Friday, April 29, 2016 9:07:17 AM
    Subject: [Tessitura Memberships] Membership Through Ticket Order

    Hello and Happy Friday!  We recently upgrade to Tess v 12.5 and someone in Ticketing notified me they can process a membership with no payment.  Now I'm not sure if it was always like that!  Would love some input!  Also, is there a way to prevent this in Ticketing but keep it in Fund.

     

    Thanks.




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Memberships Forum. You may reply to this message to post to the Memberships forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!
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