We are finding that more and more companies are turning to outside organizations to manage their employee matching gift programs. E.g. Benevity, Network for Good, Your Cause.
Some of these outside suppliers are taking a % of the intended donation as a fee and the net amount is forwarded to the charity resulting in a lesser amount being received than originally intended either at the knowledge of the employee or not.
How are others handling this from both a business process and donor communications perspective?
Thanks
We currently give them the membership for the gross amount of the gift. It does require a manual change during processing but we don't have too many of them at the moment.
We haven't communicated it particularly clearly, we've had people give through the United Way for many years who never realized they were giving us $488 not $500. We have to pay credit card processing fees on any of those gifts so we just view it as an up front fee.
Ann
Thanks Ann.
How are you handling benefits and deductible tax receipt amounts?
At the moment we don't reduce the receiptable amount for benefits as they're all within Canadian limits. All the matching gift programs like this we deal with tax receipt the donor for us. (Only one has asked about the tax deductible amount.) Since they've already been tax receipted (for the full amount) you just have to say they've declined benefits I guess, and explain that in the thank you.