Hello all - is there anyone out there that knows how to track changes made to performances and pricing? We've recently had a string of wild occurnces with our reporting - one show in a theatre of 310 reported capacity just fine except for one day where capacity jumped to 918, then the next day was back down to the normal 310 capacity.
Just today, base prices in our inventory reports jumped $4, but are fine now when the report is re-run.
On another note, we've rescheduled our reports to run at 1AM as opposed to midnight (to prevent any timing hiccups), but other than user changes, i cannot isolate why our report has had such odd numbers, only to report normal numbers when rerun. Anyone heard of this or have any insights?
Many thanks!
Are you using multiple price maps layered to create your Price Type? If so, are multiple price maps marked with a Category of Ticket Price? Most reports count Category Ticket Price when calculating the number of seats.
Let me know…
Nicole
From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Richard Jackson Sent: Wednesday, September 26, 2012 1:37 PM To: Nicole Keating Subject: [Tessitura Marketing Forum] Performance and Pricing Audits
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