Hello all!
I'm hoping that someone out there has used Tessie to help break down barriers to group sales.I get continual feedback from group leaders about the percieved difficulty of paying for a group (no one person wants to take on responsibility). Has anyone found a way to "reserve" seats for a group, then allow the individuals to access and pay for their ticket(s)? (Like making a reservation at a restaurant, then showing up at different times and paying for one's own bill.)
Pros: could increase sales by increasing ease-of-use. eliminates one person's total responsibility for group
Cons: if individuals don't pay by a particular date, group size could diminish and the discount could change
Anyone have thoughts?
Erin,
We have the same issue here. We are experimenting with a new consignment program. Essentially we sell tickets and invoice the group or group leader. We print the tickets and give them to the group leader. The Group leader then can hand out the tickets and collect payment. A few days prior to the performance, the group leader can hand in the unused tickets and pay for the ones sold.
Christian
Oooh - interesting. I have more questions! Have you actually beta-tested this, or is it still theoretical?What if the actual sales dip below the level for a particular discount percentage?Has this helped your relationships w/leaders?
Erin, We have already implimented this and it is working well. In the museum world we have large special exhibits that require timed admissions in 15 min intervals. Imagine trying to have a group pick the exact 15 minute time slot they want to come months in advance. The consignment process works well. The group receives the tickets and is able to return what they don't use or sell to individuals in their group. In our case, we create a dummy performance and issue tickets at the group rate. Later, the individual people in the group can call in or show up in person to exchange the dummy ticket for a timed ticket. We have found that alot of corporations are taking advantage of the program. They want to be abel to offer Percs to their employees at little risk to themselves. We have increased corporate participation by 20% after implimenting this program.