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Text to Book Free Tickets, anyone?

Julie Stanton
$organization

TESS Marketing Brain Trust (posted this on Ticketing as well, so pardon the overlap if you're subscribed to both forums),

We have a free community event coming up and are exploring the idea of having patrons text to to secure their free tickets. Basic scenario would be:

  • Marketing materials would have message along the lines of "Text your full name and number of tickets requested to ####"
  • That text would be auto-emailed to our Box Office so they can book tickets in the system. (All tickets will be held at Box Office for pick up on the night of the community event—we're not trying to do mobile QR code style ticket)

Ideal additions to that scenario are:

  • Box office is able text a confirmation to patron's cell phone (hopefully replying via email to cell phone, which is then translated into a text)
  • If/when we sell out of free tickets for the event, SMS system can auto respond to any incoming texts with a standardized message.

Anyone out there have experience along these lines and can offer recommendations/lessons learned/vendors/etc?

Many thanks...

julie

 

julie stanton | senior marketing manager
chicago shakespeare theater
800 e. grand ave. | chicago, il 60611312.595.5634 phone | 312.595.5607 fax
jstanton@chicagoshakes.com

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  • $organization

    Patrick, Google Voice is indeed one of the options we’re reviewing. Thanks for the thought!

     

    julie stanton | senior marketing manager

    chicago shakespeare theater

    800 e. grand ave. | chicago, il 60611

    312.595.5634 phone | 312.595.5607 fax

    jstanton@chicagoshakes.com

     

     

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Friday, February 24, 2012 12:11 PM
    To: Julie Stanton
    Subject: RE: [Tessitura Marketing Forum] Text to Book Free Tickets, anyone?

     

    Hi Julie!

     

    Have you considered using Google Voice for this? You wouldn’t be able to get a 5-digit short code – it’d have to be a full phone number, but it is a free service that does exactly what you’re looking for (incoming text->email, email reply->text; you could probably set up an automatic response on the receiving e-mail box to accomplish your last need).

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    First Stage
    325 West Walnut Street

    Milwaukee, WI 53212
    (414) 267-2970 direct

    (414) 267-2976 fax

     

    Website: www.FirstStage.org | Facebook: www.facebook.com/firststage | Twitter: twitter.com/firststage
    YouTube:  www.youtube.com/user/firststage | Blog: firststagechildrenstheater.blogspot.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

Reply
  • $organization

    Patrick, Google Voice is indeed one of the options we’re reviewing. Thanks for the thought!

     

    julie stanton | senior marketing manager

    chicago shakespeare theater

    800 e. grand ave. | chicago, il 60611

    312.595.5634 phone | 312.595.5607 fax

    jstanton@chicagoshakes.com

     

     

     

    From: Tessitura Marketing Forum [mailto:forums-marketing@tessituranetwork.com] On Behalf Of Patrick Schley
    Sent: Friday, February 24, 2012 12:11 PM
    To: Julie Stanton
    Subject: RE: [Tessitura Marketing Forum] Text to Book Free Tickets, anyone?

     

    Hi Julie!

     

    Have you considered using Google Voice for this? You wouldn’t be able to get a 5-digit short code – it’d have to be a full phone number, but it is a free service that does exactly what you’re looking for (incoming text->email, email reply->text; you could probably set up an automatic response on the receiving e-mail box to accomplish your last need).

     

    -p.

     

    Patrick Schley
    Academy Services Manager

    First Stage
    325 West Walnut Street

    Milwaukee, WI 53212
    (414) 267-2970 direct

    (414) 267-2976 fax

     

    Website: www.FirstStage.org | Facebook: www.facebook.com/firststage | Twitter: twitter.com/firststage
    YouTube:  www.youtube.com/user/firststage | Blog: firststagechildrenstheater.blogspot.com

     




    This message was sent automatically to you by www.tessituranetwork.com because you subscribed to the Tessitura Marketing Forum. You may reply to this message to post to the Marketing forum or visit the site to search, read and post to the forums. In the interest of keeping the forum posts from becoming cluttered, we encourage you to delete previous message text from your reply before sending. Thank you!

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